Privacy Policy for AD ASTRA

Effective Date: December 7, 2025

Last Updated: December 7, 2025

1. Introduction

AD ASTRA (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring you have a positive experience on our website (https://adastraad.com/) and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our marketing services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, company name, and business address provided through consultation request forms
Communication Content: Messages, inquiries, and feedback you send us via email, phone, contact forms, or other communication channels
Service Requests: Details about the marketing services you’re interested in (social media management, content creation, branding, etc.)
Payment Information: Billing address, invoice details, and payment method information (processed securely through third-party payment processors)
Account Information: If you create an account with us, login credentials and profile information
Consultation Details: Any information you share during consultations to help us understand your business needs and goals

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

Device Information: Browser type, operating system, device type, and device identifiers
Usage Information: Pages visited, time spent on pages, links clicked, and navigation patterns
Technical Information: IP address, referral source, and access times
Cookies and Similar Technologies: Information stored through cookies, web beacons, and similar tracking technologies
Analytics Data: Information collected through Google Analytics and similar analytics tools to understand how users interact with our website

2.3 Information from Third Parties

We may receive information about you from:

Social Media Platforms: If you connect your social media accounts or if you interact with our content on social platforms
Service Providers: Payment processors, email providers, analytics services, and hosting providers
Business Partners: Information shared with our consent for joint marketing purposes
Publicly Available Sources: Information from public databases and online directories relevant to business purposes

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

Providing marketing services, consulting, and strategy development
Creating and managing campaigns, content, and advertising
Communicating about your service requests and project progress
Billing and payment processing
Maintaining and improving our services

3.2 Communication

Responding to your inquiries and requests
Sending service-related announcements and updates
Providing customer support and technical assistance
Sending newsletters and marketing communications (with your consent)

3.3 Analytics and Improvement

Analyzing website traffic and user behavior
Improving our website functionality and user experience
Optimizing our marketing services and service offerings
Conducting research and data analysis
Testing new features and improvements

3.4 Marketing and Promotion

Creating targeted marketing campaigns
Promoting our services and special offers
Conducting marketing research and surveys
Building marketing profiles and customer segments
Personalizing your experience on our website

3.5 Legal and Compliance

Complying with legal obligations and regulations
Enforcing our Terms of Service and other agreements
Protecting against fraud, security threats, and illegal activities
Defending our legal interests
Responding to legal requests and court orders

3.6 Business Operations

Creating aggregated and anonymized data for business analysis
Improving business efficiency and operations
Maintaining records for accounting and auditing purposes

4. How We Share Your Information

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Email and Communication Providers: For sending communications and managing customer relationships
Payment Processors: For processing payments securely
Analytics and Tracking Services: For analyzing website usage and performance
Hosting and Cloud Providers: For maintaining our website and data infrastructure
Marketing and Advertising Platforms: For managing advertising campaigns and social media presence
CRM and Project Management Tools: For managing client relationships and projects

4.2 Business Transfers

If AD ASTRA is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to:

Comply with legal obligations, court orders, or government requests
Enforce our Terms of Service and other agreements
Protect the safety, rights, and property of AD ASTRA, our customers, and the public
Detect, prevent, or address fraud, security, or technical issues
Protect against legal liability

4.4 Aggregated and De-identified Information

We may share aggregated and de-identified information that cannot be used to identify you with third parties for research, marketing, analytics, and other purposes.

4.5 With Your Consent

We may share your information with third parties when you provide explicit consent or request such sharing.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Our website uses the following types of cookies:

Essential Cookies: Required for website functionality (login, form submission, security)
Analytics Cookies: Track website usage patterns to improve our services (Google Analytics)
Advertising Cookies: Support targeted advertising and marketing efforts
Preference Cookies: Remember your preferences and settings
Third-party Cookies: Set by external services and social media platforms

5.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

Refuse cookies
Delete cookies from your device
Receive warnings before cookies are stored

Please note that disabling cookies may affect website functionality and your user experience.

5.3 Third-party Tracking

Third-party services like Google Analytics may collect information about your online activities across different websites. For more information about Google Analytics, visit https://policies.google.com/privacy.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services and fulfill our contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Maintain business records

The retention period varies depending on the context and purpose of processing. When your information is no longer needed, we securely delete or anonymize it. Some information may be retained longer if required by law.

7. Data Security

7.1 Security Measures

We implement comprehensive technical, administrative, and physical security measures to protect your information, including:

Encryption: SSL/TLS encryption for data transmitted over the internet
Access Controls: Limited access to personal information based on role and necessity
Firewalls and Intrusion Detection: Network security systems to prevent unauthorized access
Secure Data Storage: Protected servers and databases with appropriate safeguards
Employee Training: Staff training on data protection and privacy practices
Regular Security Assessments: Periodic reviews and updates of security measures

7.2 Limitations

While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your information. You use our website and services at your own risk. You are responsible for maintaining the confidentiality of your passwords and account credentials.

8. Your Privacy Rights and Choices

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a portable format.

8.2 Correction and Updates

You have the right to request correction of inaccurate or incomplete information. You can update your information by contacting us.

8.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., information needed for legal compliance or service delivery).

8.4 Opt-out of Marketing Communications

You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

8.5 Cookie Preferences

You can adjust your cookie preferences through your browser settings or by contacting us.

8.6 Do Not Track

Some browsers include a “Do Not Track” feature. Our website does not currently respond to DNT signals, but you can control tracking through browser settings.

8.7 Regional Rights

Depending on your location, you may have additional rights under applicable privacy laws (e.g., GDPR, CCPA). Please see Section 10 for region-specific information.

9. International Data Transfers

Our website and services operate from multiple locations, including Canada and the United States. If you are accessing our website from the European Union or other regions with strict data protection laws, your information may be transferred to and processed in countries with different privacy standards.

By using our website and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We implement appropriate safeguards for international transfers, including standard contractual clauses and adequacy decisions.

10. Regional Privacy Laws

10.1 GDPR (European Union)

If you are a resident of the European Union, United Kingdom, or other GDPR-applicable regions, you have additional rights:

Lawful Basis: We process your information based on your consent, contract performance, legal compliance, or legitimate interests
Data Protection Officer: You can contact our service providers’ data protection officers for inquiries
Rights: You have rights to access, rectification, erasure, restrict processing, data portability, and objection
Complaint: You have the right to lodge a complaint with your local data protection authority

10.2 CCPA (California)

If you are a California resident, you have rights under the California Consumer Privacy Act, including:

Right to Know: Request what personal information we collect
Right to Delete: Request deletion of personal information
Right to Opt-out: Opt-out of the sale or sharing of your information
Right to Correct: Request correction of inaccurate information
Non-discrimination: We do not discriminate against you for exercising your rights

10.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate. If you have region-specific privacy rights, please contact us for more information.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13 (or the applicable age of digital consent in your region). We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will delete it promptly.

Parents or guardians who believe we have collected information about a child should contact us immediately.

12. Third-party Links and Services

Our website may contain links to third-party websites and services that are not operated by AD ASTRA. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

13. Social Media and User-Generated Content

If you interact with our content on social media platforms or submit user-generated content (reviews, testimonials, comments), that information may be publicly visible. We are not responsible for the privacy of information you voluntarily share on public platforms. Social media platforms have their own privacy policies that govern how they handle your information.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

AD ASTRA Marketing Agency

Email: Adastra.nb.ay@gmail.com

Phone:

Canada: +1 (416) 648-00-95
Russia: +7 (985) 625-00-00

Telegram: @NatalyBakumenko

WhatsApp: +7 (985) 625-00-00

Website: https://adastraad.com/

We will respond to your inquiry within 30 days or as required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this policy indicates when it was most recently revised.

We will notify you of material changes by:

Posting the updated policy on our website with a new effective date
Sending you an email notification for significant changes
Requiring your consent if required by applicable law

Your continued use of our website and services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

16. Additional Information

16.1 Legitimate Interests

We process your information based on our legitimate business interests, which include:

Improving our services and website
Preventing fraud and protecting security
Marketing our services
Complying with legal obligations
Analyzing business performance

16.2 Consent

Where required by law, we obtain your explicit consent before collecting or processing sensitive information. You may withdraw your consent at any time by contacting us.

16.3 Data Subject Rights Requests

To exercise your privacy rights, please submit a written request with:

Your full name
Email address or phone number
Specific request (access, deletion, correction, etc.)
Any relevant account or reference information

We will verify your identity before processing your request and respond within the timeframe required by applicable law (typically 30-45 days).

17. Acknowledgment

By accessing and using AD ASTRA’s website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy is effective as of December 7, 2025.